CRT-101 · Question #93
An administrator at Universal Container needs an automated way to delete records based on field values. What automated solution should the administrator use?
The correct answer is B. Process Builder. IMPORTANT NOTE: The stated correct answer B (Process Builder) is incorrect. Process Builder cannot delete records - it has no delete action. The correct answer is C (Flow Builder). Flow Builder includes a 'Delete Records' element that can find and delete records based on filter…
Question
An administrator at Universal Container needs an automated way to delete records based on field values. What automated solution should the administrator use?
Options
- AWorkflow
- BProcess Builder
- CFlow Builder
- DAutomation Studio
How the community answered
(24 responses)- A4% (1)
- B96% (23)
Explanation
IMPORTANT NOTE: The stated correct answer B (Process Builder) is incorrect. Process Builder cannot delete records - it has no delete action. The correct answer is C (Flow Builder). Flow Builder includes a 'Delete Records' element that can find and delete records based on filter criteria, making it the only option here that can actually delete records automatically. Workflow Rules (A) support field updates, email alerts, tasks, and outbound messages - but not record deletion. Process Builder (B) can create, update, and invoke other processes but cannot delete records. Automation Studio (D) is a Marketing Cloud product, not a standard Sales/Service Cloud automation tool. If this question is from a current exam, the correct answer should be C (Flow Builder).
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