CRT-101 · Question #209
Universal Containers has enabled Data Protection and Privacy for its org. Which page layouts will have the Individual field available for tracking data privacy information?
The correct answer is C. Contact, Lead, and Person Account. When Data Protection and Privacy is enabled, the Individual lookup field is added to Contact, Lead, and Person Account page layouts to link records to an Individual object for consent and privacy tracking.
Question
Universal Containers has enabled Data Protection and Privacy for its org. Which page layouts will have the Individual field available for tracking data privacy information?
Options
- ACase and Opportunity
- BAccount and User
- CContact, Lead, and Person Account
- DIndividual, User, and Account
How the community answered
(35 responses)- A3% (1)
- B6% (2)
- C89% (31)
- D3% (1)
Why each option
When Data Protection and Privacy is enabled, the Individual lookup field is added to Contact, Lead, and Person Account page layouts to link records to an Individual object for consent and privacy tracking.
Case and Opportunity are transactional objects and do not directly store personal identity data that would require linking to an Individual privacy record.
Account (business entity) and User (internal system user) are not the primary objects for tracking individual customer privacy consent - the Individual field targets person-centric records.
The Individual object in Salesforce is designed to store personal data privacy preferences. When Data Protection and Privacy is enabled, the Individual lookup field is surfaced on Contact, Lead, and Person Account page layouts because these are the objects that store personally identifiable information subject to regulations such as GDPR.
While the Individual object itself exists for privacy tracking, User and Account are not the page layouts where the Individual lookup field is placed when this feature is enabled.
Concept tested: Data Protection and Privacy Individual field placement
Source: https://help.salesforce.com/s/articleView?id=sf.privacy_overview.htm&type=5
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