CRT-101 · Question #137
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types. Which two features should the administrator use to fulfill…
The correct answer is B. Global Picklist D. Custom Picklist. A Global Picklist Value Set (B) is a centrally managed list of picklist values that can be reused across multiple objects and fields. This ensures the same category values are available consistently on both Account and Case objects. Custom Picklist fields (D) are then created…
Question
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types. Which two features should the administrator use to fulfill this requirement? Choose 2 Answers
Options
- ADependent Picklist
- BGlobal Picklist
- CMulti-Select Picklist
- DCustom Picklist
How the community answered
(52 responses)- A15% (8)
- B75% (39)
- C10% (5)
Explanation
A Global Picklist Value Set (B) is a centrally managed list of picklist values that can be reused across multiple objects and fields. This ensures the same category values are available consistently on both Account and Case objects. Custom Picklist fields (D) are then created on each respective object (Account and Case) and configured to use that global value set - ensuring both objects share the exact same value list. Record type-specific value filtering can then be applied independently on each object. Option A (Dependent Picklist) controls which values appear based on a parent field's selection - it doesn't solve cross-object consistency. Option C (Multi-Select Picklist) allows multiple simultaneous selections but doesn't address consistent values across objects.
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