ASQ
CQIA · Question #59
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
The correct answer is B. Incident volume reduction. You've hit your limit · resets 12:50am (America/New_York)
Continuous Improvement
Question
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
Options
- AImproved user satisfaction
- BIncident volume reduction
- CElimination of lost incidents
- DLess disruption to both IT support staff and users
How the community answered
(25 responses)- A12% (3)
- B56% (14)
- C8% (2)
- D24% (6)
Explanation
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Topics
#Incident Management#incident reduction#process benefits#user satisfaction
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