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CQIA · Question #19
CQIA Question #19: Real Exam Question with Answer & Explanation
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Question
Which of these is the major benefit for the business as a whole to be gained by implementing an Incident Management process?
Options
- AReduction in the number of recurring Incidents
- BReduction in the number of Changes that cause Incidents
- CReduction in the number of network related Incidents
- DReduced business impact of Incidents by their timely resolution
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