nerdexam
ASQ

CQIA · Question #18

Many users have contacted the Service Desk to complain that there is no more space in their allocated data storage on the server. To whom should the Service Desk pass this Incident for diagnosis?

The correct answer is C. Problem Manager. You've hit your limit · resets 12:50am (America/New_York)

Problem-Solving Tools

Question

Many users have contacted the Service Desk to complain that there is no more space in their allocated data storage on the server. To whom should the Service Desk pass this Incident for diagnosis?

Options

  • ACapacity Manager
  • BAvailability Manager
  • CProblem Manager
  • DPC and Network Support Manager

How the community answered

(49 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    80% (39)
  • D
    12% (6)

Explanation

You've hit your limit · resets 12:50am (America/New_York)

Topics

#incident management#problem management#service desk escalation#storage capacity

Community Discussion

No community discussion yet for this question.

Full CQIA Practice