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CQIA · Question #73
CQIA Question #73: Real Exam Question with Answer & Explanation
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Question
Consider the following activities: 1. The analysis of raw data 2. The identification of trends 3. The definition of Service Management processes 4. The implementation of preventive measures Which of the above should be easier after implementing a good IT Service Management software tool?
Options
- AAll of them
- B2 and 3
- CNone of them
- D1, 2 and 4
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