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CQIA · Question #31

Which of these is a short-term benefit of introducing Service Level Management?

The correct answer is C. Customer requirements are established. You've hit your limit · resets 12:50am (America/New_York)

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Question

Which of these is a short-term benefit of introducing Service Level Management?

Options

  • ALess calls to the Service Desk
  • BCost of IT services is reduced
  • CCustomer requirements are established
  • DSignificant improvements in service levels

How the community answered

(32 responses)
  • B
    6% (2)
  • C
    91% (29)
  • D
    3% (1)

Explanation

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Topics

#service level management#SLA#customer requirements#short-term benefits

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