CCBA · Question #609
A business analyst (BA) is working on a project to implement a commercial off-the-shelf (COTS) application for tracking customers. In an observation session with a domain subject matter expert (SME),
The correct answer is C. Elimination of duplicate tasks performed by staff. By identifying duplicate record-keeping, the BA has found an opportunity to eliminate redundant tasks, improving efficiency. BABOK® Guide (Chapter 6.1 - Define Solution Approach)states that BAs shouldidentify opportunities to streamline processes, reduce manual work, and enhance
Question
A business analyst (BA) is working on a project to implement a commercial off-the-shelf (COTS) application for tracking customers. In an observation session with a domain subject matter expert (SME), the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
Options
- APotential to provide future value supported by the system
- BAbility to provide greater amounts of information to staff
- CElimination of duplicate tasks performed by staff
- DAutomation to increase consistency of behavior
How the community answered
(49 responses)- A8% (4)
- B18% (9)
- C69% (34)
- D4% (2)
Explanation
By identifying duplicate record-keeping, the BA has found an opportunity to eliminate redundant tasks, improving efficiency. BABOK® Guide (Chapter 6.1 - Define Solution Approach)states that BAs shouldidentify opportunities to streamline processes, reduce manual work, and enhance system capabilities. Providing future value (Option A)may be a benefit but is not the immediate opportunity. Providing more information (Option B)is an outcome but does not describe eliminating Automation (Option D)improves consistency but does not specifically address duplication.
Topics
Community Discussion
No community discussion yet for this question.