CCBA · Question #597
For a new accounts payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets…
The correct answer is D. "The solution will reduce the payment processing time from three days to two days.". A Key Performance Indicator (KPI)measures thesolution's impact on business goals, such as efficiency improvements. BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that KPIs should bequantifiable, time-bound, and aligned with business objectives. Reducing…
Question
For a new accounts payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?
Options
- A"The solution will enable account holders to make account payments via a web form."
- B"The solution will send payment notification to the account holder after successful processing."
- C"The solution will report the average number of days an account payment is outstanding."
- D"The solution will reduce the payment processing time from three days to two days."
How the community answered
(35 responses)- A3% (1)
- C6% (2)
- D91% (32)
Explanation
A Key Performance Indicator (KPI)measures thesolution's impact on business goals, such as efficiency improvements. BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that KPIs should bequantifiable, time-bound, and aligned with business objectives. Reducing processing time (Option D)is measurable and aligns with process efficiency. Options A and B describe functionalities, not performance measures. Option C describes reporting, not a KPI-driven goal.
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