A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?

The correct answer is C. Gain agreement on commitments. Gaining agreement on commitmentsensures that stakeholders actively participate in the BA process and fulfill their responsibilities. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states that business analysts mustnegotiate expectations and secure stakeholder…

Elicitation and Collaboration

Question

Options

APlan stakeholder engagement
BMonitor stakeholder engagement
CGain agreement on commitments
DConfirm elicitation results

How the community answered

(59 responses)

A
2% (1)
B
8% (5)
C
86% (51)
D
3% (2)

Explanation

Gaining agreement on commitmentsensures that stakeholders actively participate in the BA process and fulfill their responsibilities. BABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states that business analysts mustnegotiate expectations and secure stakeholder commitment to ensure successful outcomes. Planning stakeholder engagement (Option A)occurs before interactions take place. Monitoring engagement (Option B)tracks participation but does not involve negotiation. Confirming elicitation results (Option D)validates collected information but does not resolve

Topics

#stakeholder engagement#conflict resolution#commitment management#stakeholder negotiation

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