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CCBA · Question #607

A business analyst (BA) has completed multiple workshops involving a number of stakeholders, including the project manager; however, the elicitation results are inconsistent between the stakeholders.

The correct answer is A. The BA should model the elicited requirements in a review meeting.. When elicitation results are inconsistent, the BA shouldmodel the requirements and present them in a review meetingto facilitate stakeholder discussion and resolution. BABOK® Guide (Chapter 3.3 - Confirm Elicitation Results)states that usingmodels such as use cases, process diagr

Elicitation and Collaboration

Question

A business analyst (BA) has completed multiple workshops involving a number of stakeholders, including the project manager; however, the elicitation results are inconsistent between the stakeholders. How should the variation in results be resolved?

Options

  • AThe BA should model the elicited requirements in a review meeting.
  • BThe project manager should decide which requirement is relevant.
  • CThe project manager should model the elicited requirements in a review meeting.
  • DThe BA should select which requirements are correct.

How the community answered

(53 responses)
  • A
    75% (40)
  • B
    8% (4)
  • C
    2% (1)
  • D
    15% (8)

Explanation

When elicitation results are inconsistent, the BA shouldmodel the requirements and present them in a review meetingto facilitate stakeholder discussion and resolution. BABOK® Guide (Chapter 3.3 - Confirm Elicitation Results)states that usingmodels such as use cases, process diagrams, or prototypes can help align stakeholder understanding and resolve inconsistencies. Letting the project manager decide (Option B, C)is inappropriate because requirement alignment is abusiness analysis responsibility. The BA selecting the requirements (Option D)without stakeholder input may introduce bias.

Topics

#elicitation results#requirements modeling#stakeholder review#conflict resolution

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