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CCBA · Question #606

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in th

The correct answer is C. Obtain stakeholder signoff on the approach. Obtaining stakeholder signoff on the business analysis approachensures thatall stakeholders agree on the methodology before starting work, reducing future conflicts. BABOK® Guide (Chapter 3.1 - Plan Business Analysis Approach)states that a formal signoff processclarifies expectat

Business Analysis Planning and Monitoring

Question

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

Options

  • ADevelop a clearer RACI matrix
  • BCommunicate with each stakeholder individually
  • CObtain stakeholder signoff on the approach
  • DObtain approval for the business case

How the community answered

(32 responses)
  • A
    9% (3)
  • B
    3% (1)
  • C
    84% (27)
  • D
    3% (1)

Explanation

Obtaining stakeholder signoff on the business analysis approachensures thatall stakeholders agree on the methodology before starting work, reducing future conflicts. BABOK® Guide (Chapter 3.1 - Plan Business Analysis Approach)states that a formal signoff processclarifies expectations and minimizes disagreements. RACI matrices (Option A)help define roles but do not resolve methodology conflicts. Communicating individually (Option B)may help but does not prevent future disputes. Business case approval (Option D)ensures project justification but does not address process

Topics

#stakeholder signoff#BA planning approach#conflict prevention#stakeholder agreement

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