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CCBA · Question #349

A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the…

The correct answer is B. Ensure the suppliers are kept informed by showing interest in their needs. Based on the stakeholder matrix, suppliers are categorized as having high impact but low influence. This suggests that while they are significantly affected by the project, they do not have much control over it. Therefore, the best approach is to keep them well-informed and…

Business Analysis Planning and Monitoring

Question

A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project. Using the stakeholder matrix as a guide, how should the BA engage the suppliers?

Options

  • AMeet with the suppliers to discuss their needs
  • BEnsure the suppliers are kept informed by showing interest in their needs
  • CCommunicate changes to the suppliers by general communication
  • DFocus efforts to engage with the suppliers regularly

How the community answered

(20 responses)
  • A
    15% (3)
  • B
    75% (15)
  • C
    5% (1)
  • D
    5% (1)

Explanation

Based on the stakeholder matrix, suppliers are categorized as having high impact but low influence. This suggests that while they are significantly affected by the project, they do not have much control over it. Therefore, the best approach is to keep them well-informed and show interest in their needs to maintain a positive relationship and ensure their requirements are met.

Topics

#stakeholder matrix#stakeholder engagement#communication planning#supplier management

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