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CCBA · Question #350
CCBA Question #350: Real Exam Question with Answer & Explanation
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Question
A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?
Options
- AIgnore the manual's information when creating the BPM since it is about a different situation
- BIdentify the discrepancies in process between the manual and the workshop results and resolve
- CCreate a new version of the manual based on the original
- DRely on the manual to create the BPM and ignore the interview results because no single
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