During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project's scope. The business analyst (BA) facilitating the workshop should:

Question

Options

• Anote the issue in the Issue Register to be considered by the Project Manager.
• Bignore the stakeholder's comment and proceed with the agenda.
• Cconsider the issue's impact on the project and gain agreement with stakeholders on the next step.
• Drequest the stakeholder to explain the issue further so that possible solutions can be discussed.

• A
  18% (3)
• B
  12% (2)
• C
  71% (12)

Explanation

According to the Capability in Business AnalysisTM (CCBA? guidelines, one of the tasks that business analysts perform in the requirement elicitation activity is to conduct elicitation sessions, which involves facilitating workshops and other techniques to elicit the requirements from thestakeholders12. During the elicitation sessions, the business analyst should be prepared to handle any issues that may arise, such as scope creep, conflicting opinions, or unclear requirements34. If a stakeholder raises an issue that is outside of the project's scope, the business analyst should consider the issue's impact on the project and gain agreement with stakeholders on the next step, such as deferring the issue to a later stage, escalating the issue to the project manager, or revising the scope statement5.

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