A team of business analysts (BAs) were assigned to review an enhancement request that would involve changes in a stockroom and the inventory of products. The changes will impact several groups of people and the amount of savings is in excess of $1 million dollars. The recommended process improvement will be presented to management for approval. What should the team do first?

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A. Create a business case A business case is the foundational document that captures the problem, proposed solution, expected benefits (such as $1M+ in savings), costs, and risks needed for management to make an informed approval decision. It precedes all other planning activities because it establishes whether the initiative is worth pursuing. Without it, there is no formal justification to present to decision-makers.

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B. Produce an organizational model An organizational model depicts the structure of roles and reporting relationships and is not the primary deliverable needed before seeking management approval of a process improvement.

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C. Define the change strategy Defining the change strategy describes how the change will be executed and is developed after management has approved the business case, not before it.

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D. Validate the cost savings Validating cost savings is an input to the business case rather than a standalone first step - it supports the business case but does not replace it.

A team of business analysts (BAs) were assigned to review an enhancement request that would involve changes in a stockroom and the inventory of products. The changes will impact several groups of…

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