nerdexam
IIBA

CBAP · Question #6

Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is…

The correct answer is D. Benchmarking. Benchmarking is a business analysis technique that compares an organization's offerings or performance against competitors to identify gaps and improvement opportunities.

Strategy Analysis

Question

Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition. What business analysis approach is Sally and her business analysis team using?

Options

  • ABusiness rules analysis
  • BFunctional decomposition
  • CFocus groups
  • DBenchmarking

How the community answered

(32 responses)
  • A
    3% (1)
  • B
    13% (4)
  • C
    6% (2)
  • D
    78% (25)

Why each option

Benchmarking is a business analysis technique that compares an organization's offerings or performance against competitors to identify gaps and improvement opportunities.

ABusiness rules analysis

Business rules analysis identifies, documents, and validates the rules that govern business decisions and operations - not competitive market comparison.

BFunctional decomposition

Functional decomposition breaks a complex process or system into smaller, more manageable components - not an external competitive research activity.

CFocus groups

Focus groups collect qualitative feedback from selected participants about a specific topic - not a method for analyzing competitor offerings.

DBenchmarkingCorrect

Benchmarking involves systematically comparing an organization's products, services, or processes against those of competitors or industry leaders to identify performance gaps and drive improvement. Sally is directly evaluating what competitors offer prospective clients, which matches this technique exactly. The goal of using that comparison to increase revenue aligns with the improvement-driven nature of benchmarking.

Concept tested: Benchmarking as a business analysis technique

Source: https://www.iiba.org/standards-and-resources/babok-guide/

Topics

#benchmarking#competitive analysis#elicitation techniques#revenue strategy

Community Discussion

No community discussion yet for this question.

Full CBAP Practice