CBAP · Question #6
Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is…
The correct answer is D. Benchmarking. Benchmarking is a business analysis technique that compares an organization's offerings or performance against competitors to identify gaps and improvement opportunities.
Question
Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition. What business analysis approach is Sally and her business analysis team using?
Options
- ABusiness rules analysis
- BFunctional decomposition
- CFocus groups
- DBenchmarking
How the community answered
(32 responses)- A3% (1)
- B13% (4)
- C6% (2)
- D78% (25)
Why each option
Benchmarking is a business analysis technique that compares an organization's offerings or performance against competitors to identify gaps and improvement opportunities.
Business rules analysis identifies, documents, and validates the rules that govern business decisions and operations - not competitive market comparison.
Functional decomposition breaks a complex process or system into smaller, more manageable components - not an external competitive research activity.
Focus groups collect qualitative feedback from selected participants about a specific topic - not a method for analyzing competitor offerings.
Benchmarking involves systematically comparing an organization's products, services, or processes against those of competitors or industry leaders to identify performance gaps and drive improvement. Sally is directly evaluating what competitors offer prospective clients, which matches this technique exactly. The goal of using that comparison to increase revenue aligns with the improvement-driven nature of benchmarking.
Concept tested: Benchmarking as a business analysis technique
Source: https://www.iiba.org/standards-and-resources/babok-guide/
Topics
Community Discussion
No community discussion yet for this question.