IIBA
CBAP · Question #386
CBAP Question #386: Real Exam Question with Answer & Explanation
The correct answer is C. Corrective. A corrective action responds to a detected, already-occurring deviation from the plan; the team's overtime was a direct response to an SPI below 1.0, confirming the project was already behind schedule.
Question
A business analyst (BA) is reviewing the performance results from a recent change initiative. One of the results stated, "The planned schedule expected 50% of the project to be done at milestone 6. The schedule performance index (SPI) was .87. Three project team members worked overtime to ensure that the actual schedule would align with the planned schedule." This is an example of what type of action?
Options
- AEngagement
- BPreventive
- CCorrective
- DImprovement
Explanation
A corrective action responds to a detected, already-occurring deviation from the plan; the team's overtime was a direct response to an SPI below 1.0, confirming the project was already behind schedule.
Common mistakes.
- A. Engagement refers to activities designed to involve or motivate stakeholders and is not a category of performance response action used in schedule or cost variance management.
- B. Preventive actions are taken before a deviation materializes, to reduce the likelihood of future problems; here the deviation was already confirmed by the SPI measurement, making any response corrective rather than preventive.
- D. Improvement actions aim to raise performance above the established baseline, not merely restore it to the planned level, which is the sole objective the overtime was designed to achieve.
Concept tested. Corrective action in earned value and schedule management
Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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