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CBAP · Question #173

Which of the following techniques is used to test customer acceptance of the solution and to measure marketplace demand?

The correct answer is B. Market Survey. A market survey is the standard technique used to gauge customer acceptance of a proposed solution and to quantify demand within the target marketplace.

Solution Evaluation

Question

Which of the following techniques is used to test customer acceptance of the solution and to measure marketplace demand?

Options

  • AInterviews
  • BMarket Survey
  • CTechnology Assessment
  • DPrototyping

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    77% (23)
  • C
    13% (4)
  • D
    7% (2)

Why each option

A market survey is the standard technique used to gauge customer acceptance of a proposed solution and to quantify demand within the target marketplace.

AInterviews

Interviews gather in-depth qualitative information from specific individuals but lack the scale needed to measure overall marketplace demand or customer acceptance statistically.

BMarket SurveyCorrect

A market survey collects structured data directly from potential customers to assess how well a solution meets their needs and whether they would adopt it. It measures marketplace demand by reaching a broad audience, providing both quantitative metrics and qualitative feedback. This makes it the primary tool for validating a solution concept before full investment.

CTechnology Assessment

Technology assessment evaluates the technical feasibility, maturity, and suitability of a technology choice, not whether customers will accept the solution or whether market demand exists.

DPrototyping

Prototyping creates a preliminary working model to test functionality and gather usability feedback, but it is not designed to measure broad marketplace demand or customer acceptance across the market.

Concept tested: Market survey for customer acceptance and demand

Source: https://www.iiba.org/career-resources/a-business-analysis-body-of-knowledge/babok/

Topics

#market survey#customer acceptance#solution validation#marketplace demand

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