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CBAP · Question #172

Which of the following is not a hygiene agent according to Frederick Herzberg theory?

The correct answer is A. The chance to excel. In Herzberg's Two-Factor Theory, hygiene factors only prevent dissatisfaction, while the chance to excel is a motivator - an intrinsic factor that actively drives job satisfaction.

Elicitation and Collaboration

Question

Which of the following is not a hygiene agent according to Frederick Herzberg theory?

Options

  • AThe chance to excel
  • BJob security
  • CA paycheck
  • DClean and safe working conditions

How the community answered

(38 responses)
  • A
    71% (27)
  • B
    5% (2)
  • C
    8% (3)
  • D
    16% (6)

Why each option

In Herzberg's Two-Factor Theory, hygiene factors only prevent dissatisfaction, while the chance to excel is a motivator - an intrinsic factor that actively drives job satisfaction.

AThe chance to excelCorrect

The chance to excel is classified as a motivator (satisfier) in Herzberg's Two-Factor Theory, not a hygiene factor. Motivators are intrinsic factors - including achievement, recognition, the work itself, responsibility, and advancement - that generate genuine job satisfaction and inspire higher performance when present, placing them in a fundamentally different category from hygiene factors.

BJob security

Job security is a textbook hygiene factor in Herzberg's model because its absence causes dissatisfaction, but providing it does not produce lasting motivation or satisfaction.

CA paycheck

A paycheck (salary) is a hygiene factor - adequate compensation prevents dissatisfaction but does not on its own create intrinsic motivation or long-term job satisfaction.

DClean and safe working conditions

Clean and safe working conditions are a hygiene factor because they represent baseline environmental expectations whose absence causes dissatisfaction, but their presence does not actively motivate employees.

Concept tested: Herzberg Two-Factor Theory - motivators vs hygiene factors

Topics

#Herzberg theory#hygiene factors#motivators#motivation

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