C2010-505 Exam Questions

If a user attempts to receive an item designated as software and its inspection status is incomplete, what could be the cause?

Which two pay rates can be specified when defining a craft record?(Choose two)

What is the purpose of the Managed As attribute on a Software Catalog record?

The Promoted Flag in the Deployed Asset application is used to indicate what about the deployed asset?

What is required before a license can be put into the ACTIVE status?

When can the qualification status be changed to INACTIVE?

Which action changes the status of the newly created Work Order to QUEUED?

Terms and conditions can be associated with which two IBM SmartCIoud Control Desk entities?(Choose two)

A user can associate qualifications in which application?

What happens if a software product is being imported which does not have a catalog record currently in the software catalog?

Which functionality can be used to copy predefined values to a Service Request?

The discovery tool has discovered a software product and no matching entry currently exists in the IBM SmartCloud Control Desk (SCCD) Software Catalog. What must be done so that IB...

Which two types of records can be associated with a calendar and shift?(Choose two)

An Item Assembly Structure can be applied to which record type?

Failure codes can be used in which two applications?(Choose two)

Items are received into which out-of-the-box location type?

Which record value needs to be changed if a company record is copied?

What is a valid class field on a Ticket Template?

What are two options when setting up software contracts for an organization?(Choose two)

Which application is used for the Assessment phase for upgrading an IT Asset?

What is the maximum number of characters permitted for a Set Name in a default installation of IBM SmartCloud Control Desk 7.5.1?

Which application is used to create an asset from an Item Master record?

Where is a release purchase order created in IBM SmartCloud Control Desk?

Creation of a General Ledger (GL) account begins with which action?

How is the location attribute of an asset modified through a Work Order?

How is data for deployed assets collected?

A deployed asset can be promoted from which two applications?(Choose two)

What can be viewed using the Deployed Asset application?

Which two conditions must be true in order to use a newly created service item?(Choose two)

Why would the system generate an error when an administrator tries to delete some records from the software catalog?

What are three options when adding lines to purchase requisitions?

What must be populated when entering Limits and Tolerances?

Which application can be used to create a Service Request?

What are two characteristics of a service item?(Choose two)

What must be done to an item on the POLine before a license can automatically be created from a purchase order?

Limits and Tolerances are set at which level?

Which field is required when creating an invoice?

Given that multiple parent/child relationships exist in an asset hierarchy, how many parents can a child asset have?

What is the only IBM SmartCloud Control Desk edition available to customers using the Software as a Service model from IBM?

Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk V7.5.1. Which three application are likel...

Which records are updated as a result of the reconciliation process?

Which steps are required for a service desk agent to view all service requests reported by user J. DOE?

Which Service Level Agreement (SLA) option can be set at the Organization level in IBM SmartCloud Control Desk V7.5.1?

When creating a migration package definition, what are two required attributes? (Choose two.)

Requests from the Service Catalog are often processed by which related process?

How can a user view the topology of a configuration item (CI) affected by an incident?

What is created once a user submits the Service Catalog Offering?

What are three common tasks for Change Management? (Choose three.)

Which three types of data can be loaded using the Quick Configuration tool of IBM SmartCloud Control Desk V7.5.1? (Choose three.)

Which property name is used to discover or debug long running statements?