IBM
C2010-505 · Question #142
Which steps are required for a service desk agent to view all service requests reported by user J. DOE?
The correct answer is C. Go to the Service Desk module, open the Service Requests application, type =. DOE in the. See the full explanation below for the reasoning.
Question
Which steps are required for a service desk agent to view all service requests reported by user J. DOE?
Options
- AGo to the Service Desk module, open the Global Search application, type J. DOE in the search
- BGo to the Security module, open the Users application, open the J.DOE record, and navigate to
- CGo to the Service Desk module, open the Service Requests application, type =. DOE in the
- DFor security purposes, a default installation of IBM SmartCloud Control Desk allows service desk
How the community answered
(28 responses)- A4% (1)
- B14% (4)
- C75% (21)
- D7% (2)
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