IBM
C2010-505 · Question #175
Which ticket type must be used for a user who is asking for information?
The correct answer is C. Service Request. See the full explanation below for the reasoning.
Question
Which ticket type must be used for a user who is asking for information?
Options
- AIncident
- BProblem
- CService Request
- DProcess Request
How the community answered
(53 responses)- A6% (3)
- B4% (2)
- C75% (40)
- D15% (8)
Community Discussion
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