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BA-201 · Question #8
BA-201 Question #8: Real Exam Question with Answer & Explanation
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Document
Question
Universal Containers (UC) has chosen to implement Sales Cloud and Service Cloud to increase revenue and remove bottlenecks in its current processes. A business analyst (BA) is tasked with diagramming business processes. What should the BA do to successfully meet governance requirements to identify the business purpose?
Options
- AUse UC's existing terminology.
- BAdhere to agreed upon mapping standards.
- CIdentify resources engaged in each step.
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Topics
#Business Process Modeling#Governance#Documentation Standards#Business Purpose