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BA-201 · Question #7
BA-201 Question #7: Real Exam Question with Answer & Explanation
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Elicit & Analyze
Question
Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource. What does an activity box marked "C Customer' mean?
Options
- AThe customer should be responsible.
- BThe customer should be informed.
- CThe customer should be consulted.
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Topics
#Process Mapping#Universal Process Notation (UPN)#Resource Roles#Business Analysis Techniques