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BA-201 · Question #61

The business analyst (BA) at Cloud Kicks is having a hard time documenting a user story to change an existing Opportunity flow for sales users. The architect expressed their concerns to the BA that…

The correct answer is C. Schedule additional discovery sessions with the sales users to understand what will be impacted. When the scope of impact for a change is unclear, the BA's role is to facilitate discovery rather than either writing incomplete stories or delegating investigation to developers. Option A (writing the story without assumptions) would produce a vague story that still doesn't…

Elicit & Analyze

Question

The business analyst (BA) at Cloud Kicks is having a hard time documenting a user story to change an existing Opportunity flow for sales users. The architect expressed their concerns to the BA that they lack a comprehensive list of the components that will be affected by the updated flow. Which best practice should the BA follow?

Options

  • AWrite the user story without making any assumptions about how it will be implemented or which
  • BAsk the development team to investigate and document all affected components before the story
  • CSchedule additional discovery sessions with the sales users to understand what will be impacted

How the community answered

(47 responses)
  • A
    9% (4)
  • B
    19% (9)
  • C
    72% (34)

Explanation

When the scope of impact for a change is unclear, the BA's role is to facilitate discovery rather than either writing incomplete stories or delegating investigation to developers. Option A (writing the story without assumptions) would produce a vague story that still doesn't resolve the architect's concern. Option B (asking developers to investigate) skips the BA's responsibility to gather requirements and understand user context. Option C is correct because additional discovery sessions with the sales users - who actually use the flow - will surface which scenarios, related processes, and components are affected, giving the team the comprehensive understanding needed before implementation begins.

Topics

#User Stories#Requirements Elicitation#Impact Analysis#Discovery Sessions

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