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Salesforce

BA-201 · Question #46

The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into sales rep'…

The correct answer is B. Why. A well-formed user story follows the structure: 'As a [who], I want [what], so that [why].' The scenario identifies the who (sales reps) and the what (visibility into pipeline), but the 'so that' - the business value or motivation - is either missing or incomplete. The phrase…

Elicit & Analyze

Question

The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into sales rep' pipeline so that can see their revenue. Which missing component is necessary to finish this user story?

Options

  • AWho
  • BWhy
  • CWhen

How the community answered

(23 responses)
  • A
    17% (4)
  • B
    48% (11)
  • C
    35% (8)

Explanation

A well-formed user story follows the structure: 'As a [who], I want [what], so that [why].' The scenario identifies the who (sales reps) and the what (visibility into pipeline), but the 'so that' - the business value or motivation - is either missing or incomplete. The phrase 'so that can see their revenue' is grammatically broken and doesn't articulate a meaningful business benefit. Without a clear 'why,' the story lacks the justification needed to prioritize and validate the work.

Topics

#User Stories#Requirements Analysis#Business Value#User Story Best Practices

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