BA-201 · Question #46
The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into sales rep'…
The correct answer is B. Why. A well-formed user story follows the structure: 'As a [who], I want [what], so that [why].' The scenario identifies the who (sales reps) and the what (visibility into pipeline), but the 'so that' - the business value or motivation - is either missing or incomplete. The phrase…
Question
The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into sales rep' pipeline so that can see their revenue. Which missing component is necessary to finish this user story?
Options
- AWho
- BWhy
- CWhen
How the community answered
(23 responses)- A17% (4)
- B48% (11)
- C35% (8)
Explanation
A well-formed user story follows the structure: 'As a [who], I want [what], so that [why].' The scenario identifies the who (sales reps) and the what (visibility into pipeline), but the 'so that' - the business value or motivation - is either missing or incomplete. The phrase 'so that can see their revenue' is grammatically broken and doesn't articulate a meaningful business benefit. Without a clear 'why,' the story lacks the justification needed to prioritize and validate the work.
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