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BA-201 · Question #319

The business analyst (BA) working with the contract renewal team at Cloud kicks has mapped out is current renewal process, the BA has noted where representatives are inputting contract information fro

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Elicit & Analyze

Question

The business analyst (BA) working with the contract renewal team at Cloud kicks has mapped out is current renewal process, the BA has noted where representatives are inputting contract information from PDF document which is introducing errors an inaccurate date into Salesforce. Which type of inefficiency is happening during this step in the process?

Options

  • AAvoidance
  • BManual effort
  • CDuplication

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Topics

#Contract renewal#Manual data entry#Process inefficiency#Data quality
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