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BA-201 · Question #314

Universal Containers has just been notified by authorities that govern the shipping industry of new regulatory requirements. To comply, they are several existing processes built on Salesforce that wil

The correct answer is C. Gap analysis. A gap analysis identifies the difference between the current state and the desired future state required by new regulations, helping the BA define what must change in Salesforce.

Elicit & Analyze

Question

Universal Containers has just been notified by authorities that govern the shipping industry of new regulatory requirements. To comply, they are several existing processes built on Salesforce that will need to change. A business analyst (BA) will help describe the additional business needs imports by the new regulations. Which type of document should the BA prepare?

Options

  • AAudit log
  • BCurrent state analysis
  • CGap analysis

How the community answered

(42 responses)
  • A
    5% (2)
  • B
    12% (5)
  • C
    83% (35)

Why each option

A gap analysis identifies the difference between the current state and the desired future state required by new regulations, helping the BA define what must change in Salesforce.

AAudit log

An audit log is a historical record of system events and user actions, not an analytical document that identifies business process changes needed to meet new requirements.

BCurrent state analysis

A current state analysis documents what exists today but does not compare it to a future or regulatory target, so it cannot identify the additional needs imposed by the new regulations.

CGap analysisCorrect

A gap analysis compares the organization's existing Salesforce processes and configurations against the new regulatory requirements, systematically identifying what is missing, insufficient, or non-compliant. This document gives the BA and stakeholders a clear picture of the additional business needs imposed by the regulations and forms the basis for defining the required changes. It is the appropriate artifact when requirements are driven by external mandates rather than internal improvements.

Concept tested: Gap analysis for regulatory compliance requirements

Source: https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep

Topics

#Gap analysis#Regulatory compliance#Requirements analysis#Process change

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