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BA-201 · Question #30
BA-201 Question #30: Real Exam Question with Answer & Explanation
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Elicit & Analyze
Question
Northern Trail Outfitters (NTO) wants to leverage the power of Sales Cloud to implement its lead to cash process. A business analyst (BA) is tasked with understanding NTO's current processes, identifying areas of improvement, and communicating it effectively to stakeholders. What should the BA use to accomplish the goal?
Options
- ABusiness analysis plan
- BProcess mapping
- CChange management
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Topics
#Process Mapping#Business Analysis Techniques#Current State Analysis#Process Improvement