BA-201 · Question #279
The project manager for Universal Container tells the business analyst (BA) that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales
The correct answer is B. Ask for specific examples to review.. When developers report that acceptance criteria are confusing, the most effective response is to ask for specific examples. This allows the BA to understand exactly which criteria are unclear and why, so targeted improvements can be made. Recommending additional training resource
Question
The project manager for Universal Container tells the business analyst (BA) that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing. How should the BA respond to the feedback effectively?
Options
- ARecommend additional training resources.
- BAsk for specific examples to review.
- CConfirm that best practices are being followed.
How the community answered
(44 responses)- A5% (2)
- B82% (36)
- C14% (6)
Explanation
When developers report that acceptance criteria are confusing, the most effective response is to ask for specific examples. This allows the BA to understand exactly which criteria are unclear and why, so targeted improvements can be made. Recommending additional training resources (A) deflects responsibility away from the BA and doesn't address the root problem. Confirming best practices are being followed (C) is defensive and doesn't help resolve the immediate confusion. Specific examples lead to actionable improvements.
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