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BA-201 · Question #259
BA-201 Question #259: Real Exam Question with Answer & Explanation
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Elicit & Analyze
Question
A business analyst has been asked to evaluate all of the reporting tools that Universal Containers (UC) currently uses, including CRM Analytics, to identify gaps and overlaps in functionality. Which tool would help UC understand the existing functionality?
Options
- AValue stream map
- BCapability model
- CProcess map
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Topics
#Process Mapping#Business Analysis Tools#Reporting Tools#Gap Analysis