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BA-201 · Question #245
BA-201 Question #245: Real Exam Question with Answer & Explanation
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Elicit & Analyze
Question
Cloud Kicks has decided to implement a case management process through Service Cloud. A business analyst (BA) has been tasked with writing requirements for this new feature. Which process should the BA follow to draft and finalize the requirements?
Options
- A1. Review information from the discovery.
- B1. Review information from the discovery.
- C1. Review information from the
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Topics
#Requirements Management#Business Analysis Process#Service Cloud#Requirement Documentation