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BA-201 · Question #225

A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the pe

The correct answer is C. Stakeholder analysis. With a project spanning 5,000+ locations globally, the BA first needs to know who the right people are before gathering any requirements. A stakeholder analysis identifies all relevant individuals and groups, their roles, their level of influence, their interest in the project, a

Elicit & Analyze

Question

A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements. Which document should the BA use?

Options

  • ARACI chart
  • BUser stories
  • CStakeholder analysis

How the community answered

(27 responses)
  • A
    15% (4)
  • B
    7% (2)
  • C
    78% (21)

Explanation

With a project spanning 5,000+ locations globally, the BA first needs to know who the right people are before gathering any requirements. A stakeholder analysis identifies all relevant individuals and groups, their roles, their level of influence, their interest in the project, and their ability to provide requirements. It answers 'who should I talk to and why?' A RACI chart (A) defines responsibilities but assumes stakeholders are already known. User stories (B) are written after stakeholders are identified. The stakeholder analysis is always the starting point for scoping engagement on large, complex projects.

Topics

#Stakeholder identification#Requirements elicitation#Business analysis techniques#Project initiation

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