BA-201 · Question #216
Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements. Which elicitation…
The correct answer is A. Prototyping. This answer recommends prototyping as an elicitation technique to help the team meet its goal of filling out a survey based on customer feedback. Prototyping is a technique that involves creating a mockup or a sample of a solution to demonstrate how it will look and function…
Question
Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements. Which elicitation technique should the business analyst use to help the team meet its goal?
Options
- APrototyping
- BBrainstorming
- CObservation
How the community answered
(45 responses)- A73% (33)
- B7% (3)
- C20% (9)
Explanation
This answer recommends prototyping as an elicitation technique to help the team meet its goal of filling out a survey based on customer feedback. Prototyping is a technique that involves creating a mockup or a sample of a solution to demonstrate how it will look and function. Prototyping can help the BA validate requirements, solicit feedback, and refine the design of the solution. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick- look/use-prototyping-to-validate-your-solution
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