BA-201 · Question #209
BA-201 Question #209: Real Exam Question with Answer & Explanation
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Question
Universal Containers (UC) wants to overhaul its Service Cloud implementation and has hired a consulting company to help drive requirements. In an effort to gain more information about the project, the business analyst (BA) has begun to review UC's structure to understand the functions of each department, how departments interact, and who reports to whom within UC. Which technique is the BA using?
Options
- AEnterprise Analysis
- BStakeholder Analysis
- CStrategy Analysis
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