BA-201 · Question #18
Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user…
The correct answer is B. The UAT should have been performed with both peak load and average load simulation. The major promotional event would generate significantly higher-than-normal traffic on the Experience Cloud site. UAT conducted only under average load conditions would not reveal performance degradation or failures that occur under peak traffic. The BA overlooked load and…
Question
Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site. What did the business analyst overlook before recommending that the release go live?
Options
- AThe AT should have been performed with enough time to resolve bugs in the new feature,
- BThe UAT should have been performed with both peak load and average load simulation.
- CThe UAT should have been performed by customers who are familiar with the products.
How the community answered
(33 responses)- A18% (6)
- B70% (23)
- C12% (4)
Explanation
The major promotional event would generate significantly higher-than-normal traffic on the Experience Cloud site. UAT conducted only under average load conditions would not reveal performance degradation or failures that occur under peak traffic. The BA overlooked load and performance testing - specifically, UAT should have simulated both peak load (mimicking the expected surge during the promotional event) and average load to ensure the feature would hold up under real-world conditions. Option A is incorrect because the question states UAT passed, implying there was time; Option C is unrelated to access issues.
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