What are the business analyst's responsibilities during the analyze phase of the Salesforce implementation lifecycle?

Question

Options

• AComplete testing, build training materials, and elicit requirements for the next iteration.
• BCreate a data dictionary, write end user documentation, and review test scripts.
• CGather business requirements; create process maps, and write user stories.

• A
  3% (1)
• B
  6% (2)
• C
  92% (33)

Explanation

During the Analyze phase of the Salesforce implementation lifecycle, the business analyst's core job is to understand what the business needs before any solution is designed. This means gathering business requirements, creating process maps to visualize current and future workflows, and writing user stories that translate needs into actionable development items. Option A describes Deliver/Test activities (testing, training materials, next-iteration requirements), and Option B describes documentation and QA tasks that belong later in the lifecycle.

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