BA-201 · Question #132
Sales leadership at Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. CK's Salesforce implementation includes many custom pages. Multiple users have complained abo
The correct answer is B. Monitor the Lightning Usage App.. The Lightning Usage App is the built-in Salesforce tool purpose-built for analyzing adoption and performance. It surfaces metrics such as page load times, browser performance, daily active users, and which pages are most and least used - providing actionable data to identify unde
Question
Sales leadership at Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. CK's Salesforce implementation includes many custom pages. Multiple users have complained about waiting a long time for key functionality to display. What is the recommended way for a business analyst to understand the opportunities for improvement?
Options
- AEnable Debug Logs.
- BMonitor the Lightning Usage App.
- CRun the Lightning page layout.
How the community answered
(48 responses)- A2% (1)
- B94% (45)
- C4% (2)
Explanation
The Lightning Usage App is the built-in Salesforce tool purpose-built for analyzing adoption and performance. It surfaces metrics such as page load times, browser performance, daily active users, and which pages are most and least used - providing actionable data to identify underperforming custom pages. This directly addresses both the adoption concern and the slow-loading functionality complaints. Option A (enabling Debug Logs) is a developer troubleshooting tool for code-level errors and SOQL queries; it does not provide adoption metrics or page performance summaries. Option C ('Run the Lightning page layout') is not a standard Salesforce tool or action, making it an invalid approach.
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