BA-201 · Question #121
The customer service director at Universal Containers wants a self-service portal for customers using Experience Cloud. The director has a limited budget and wants the solution delivered before the en
The correct answer is C. The solution with the highest business value. A BA's fundamental responsibility is to maximize business value within constraints - not simply minimize cost or time. The BA should recommend the solution with the highest business value (C), while working within budget and timeline constraints. Choosing purely lowest cost (A) r
Question
The customer service director at Universal Containers wants a self-service portal for customers using Experience Cloud. The director has a limited budget and wants the solution delivered before the end of the quarter. After assessing several potential options, which solution should the business analyst recommend?
Options
- AThe solution with the lowest cost
- BThe solution with the fastest implementation time
- CThe solution with the highest business value
How the community answered
(25 responses)- A20% (5)
- B36% (9)
- C44% (11)
Explanation
A BA's fundamental responsibility is to maximize business value within constraints - not simply minimize cost or time. The BA should recommend the solution with the highest business value (C), while working within budget and timeline constraints. Choosing purely lowest cost (A) risks delivering a solution that fails to meet the business need. Choosing fastest delivery (B) may sacrifice quality or completeness. Budget and time are constraints to optimize around, not the primary success criteria.
Topics
Community Discussion
No community discussion yet for this question.