Salesforce
AP-226 · Question #129
AP-226 Question #129: Real Exam Question with Answer & Explanation
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Question
You're preparing historical call recordings for migration. Which step helps improve audio quality and accessibility for playback within the new system?
Options
- AConverting call recordings to a supported audio format compatible with the new Contact Center
- BImplementing speech-to-text conversion for call recordings and making transcripts available
- COptimizing audio file size while maintaining optimal sound quality for clear playback and analysis.
- DAll of the above, contributing to improved accessibility and analysis capabilities for historical call
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