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AI-201 · Question #73
AI-201 Question #73: Real Exam Question with Answer & Explanation
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Service Cloud Fundamentals for Agents
Question
Universal Containers implemented Agent for its users. One user complains that Agent is not deleting activities from the past 7 days. What is the reason for this issue?
Options
- AAgent Delete Record Action permission is not associated to the user.
- BAgent does not have the permission to delete the user's records.
- CAgent does not support the Delete Record action.
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Topics
#Agent Console#Record Deletion#Feature Limitations#Activity Management