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AI-201 · Question #40
AI-201 Question #40: Real Exam Question with Answer & Explanation
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Knowledge Management and Self-Service
Question
Universal Containers (UC) wants to limit an agent's access to Knowledge articles while deploying the "Answer Questions with Knowledge" action. How should UC achieve this?
Options
- ADefine scope instructions to the agent specifying a list of allowed article titles or IDs.
- BUpdate the Data Library Retriever to filter on a custom field on the Knowledge article.
- CAssign Data Categories to Knowledge articles, and define Data Category filters in the Agentforce
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Topics
#Knowledge Management#Data Categories#Access Control#Agent Console