Salesforce
AI-201 · Question #192
Universal Containers deployed the new Agentforce Sales Development Representative (SDR) Into production, but sales reps are saying they can't find it. What is causing this issue?
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Agent Console Configuration and Customization
Question
Universal Containers deployed the new Agentforce Sales Development Representative (SDR) Into production, but sales reps are saying they can't find it. What is causing this issue?
Options
- ASales rep users profiles are missing the Allow SDR Agent permission.
- BSales rep users do not have access to the SDR Agent object.
- CSales rep users are missing the Use SDR Agent permission set.
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Topics
#Salesforce security#Permission sets#User access management#Feature visibility