AI-201 · Question #191
AI-201 Question #191: Real Exam Question with Answer & Explanation
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Question
Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the Information from Oracle ERP, which is the system of record for the order fulfillment process. How should an Agentforce Specialist apply the power of conversational AI to this use case?
Options
- ACreate a custom Agent action which calls a flow.
- BConfigure the Integration Flow Standard Action in Agent Builder.
- CCreate a Flex prompt template in Prompt Builder.
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