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AI-201 · Question #17

AI-201 Question #17: Real Exam Question with Answer & Explanation

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AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number. Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details. Which solution should an Agentforce Specialist implement to meet this requirement?

Options

  • ACreate an autolaunched flow and invoke the prompt template using the standard "Prompt
  • BCreate a template-triggered prompt flow and invoke the prompt template using the standard
  • CCreate a screen flow to collect the sales order number and invoke the prompt template using the

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Topics

#Screen Flow#Prompt Templates#Generative AI#Salesforce Flow
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