Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number. Subsequently, the system will invoke a custom prompt template to crea

Question

Options

• ACreate an autolaunched flow and invoke the prompt template using the standard "Prompt
• BCreate a template-triggered prompt flow and invoke the prompt template using the standard
• CCreate a screen flow to collect the sales order number and invoke the prompt template using the

• A
  8% (4)
• B
  12% (6)
• C
  80% (40)

Explanation

A Screen Flow is the correct choice because the requirement explicitly calls for a custom UX where users can enter a sales order number - screen flows provide interactive, user-facing screens for data entry. Once the user submits the number, the flow can invoke the prompt template and display the AI-generated summary back to the user on the same screen. An autolaunched flow (Option A) runs in the background with no user interface, making it unsuitable for user input collection. A template-triggered prompt flow (Option B) is triggered by changes to records, not by user-driven input, so it doesn't fit the custom UX requirement.

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