Salesforce
AI-201 · Question #18
What considerations should an Agentforce Specialist be aware of when using Record Snapshots grounding in a prompt template?
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
What considerations should an Agentforce Specialist be aware of when using Record Snapshots grounding in a prompt template?
Options
- AActivities such as tasks and events are excluded.
- BEmpty data, such as fields without values or sections without limits, is filtered out.
- CEmail addresses associated with the object are excluded.
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Topics
#Record Snapshots#AI Grounding#Prompt Templates#Data Limitations