Salesforce
AI-201 · Question #19
Universal Containers (UC) currently tracks Leads with a custom object. UC is preparing to implement the Sales Development Representative (SDR) Agent. Which consideration should UC keep in mind?
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers (UC) currently tracks Leads with a custom object. UC is preparing to implement the Sales Development Representative (SDR) Agent. Which consideration should UC keep in mind?
Options
- AAgentforce SDR only works with the standard Lead object.
- BAgentforce SDR only works on Opportunities.
- CAgentforce SDR only supports custom objects associated with Accounts.
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Topics
#SDR Agent#Lead Management#Standard Objects#Feature Compatibility