AI-201 Question #19: Real Exam Question with Answer & Explanation

The correct answer is A: Agentforce SDR only works with the standard Lead object.. Universal Containers (UC) uses a custom object for Leads and plans to implement the Agentforce Sales Development Representative (SDR) Agent. The SDR Agent is a prebuilt, configurable AI agent designed to assist sales teams by qualifying leads and scheduling meetings. Let's evalua

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers (UC) currently tracks Leads with a custom object. UC is preparing to implement the Sales Development Representative (SDR) Agent. Which consideration should UC keep in mind?

Options

AAgentforce SDR only works with the standard Lead object.
BAgentforce SDR only works on Opportunities.
CAgentforce SDR only supports custom objects associated with Accounts.

Explanation

Universal Containers (UC) uses a custom object for Leads and plans to implement the Agentforce Sales Development Representative (SDR) Agent. The SDR Agent is a prebuilt, configurable AI agent designed to assist sales teams by qualifying leads and scheduling meetings. Let's evaluate the options based on its functionality and limitations.

Topics

#SDR Agent#Lead Management#Standard Objects#Feature Compatibility

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