Universal Containers (UC) currently tracks Leads with a custom object. UC is preparing to implement the Sales Development Representative (SDR) Agent. Which consideration should UC keep in mind?

The correct answer is A. Agentforce SDR only works with the standard Lead object. The Agentforce SDR Agent is built to work exclusively with Salesforce's standard Lead object. It is not designed to support custom objects that may replicate Lead-like functionality. If UC is tracking leads in a custom object, they will need to migrate that data to the standard…

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Question

Options

AAgentforce SDR only works with the standard Lead object.
BAgentforce SDR only works on Opportunities.
CAgentforce SDR only supports custom objects associated with Accounts.

How the community answered

(39 responses)

A
90% (35)
B
3% (1)
C
8% (3)

Explanation

The Agentforce SDR Agent is built to work exclusively with Salesforce's standard Lead object. It is not designed to support custom objects that may replicate Lead-like functionality. If UC is tracking leads in a custom object, they will need to migrate that data to the standard Lead object before the SDR Agent can function correctly. This is a critical architectural consideration - attempting to point the SDR Agent at a custom object will not work. Options B and C are incorrect; the SDR Agent is not limited to Opportunities or custom objects linked to Accounts.

Topics

#SDR Agent#Lead Management#Standard Objects#Feature Compatibility

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