What is an Agentforce Specialist able to do when the `Enrich event logs with conversation data' setting in the Agentforce configuration is enabled?

Question

Options

• AView the user click path that led to each agent action.
• BView session data including user input and agent responses for sessions.
• CGenerate details reports on all agent conversations over any time period.

• A
  5% (3)
• B
  94% (60)
• C
  2% (1)

Explanation

When 'Enrich event logs with conversation data' is enabled, Agentforce writes detailed session data-including the actual text of user inputs and the agent's responses-into the event logs. This allows an Agentforce Specialist to review real conversations for auditing, quality assurance, compliance, and debugging. Choice A (click-path data) is not captured by this setting. Choice C (reports over any time period) overstates the capability; the enriched logs provide session-level detail but do not by themselves generate reporting dashboards or cover arbitrary time ranges without additional setup.

No community discussion yet for this question.